Thank you for visiting The Pet Pantry.
We are committed to providing helpful customer support and assisting with any questions regarding orders, products, shipping, returns, or general enquiries.
If you need assistance, please contact us using the information below.
Customer Support
Business Name: The Pet Pantry
Business Address: 75a Hart Rd, Benfleet SS7 3PB, United Kingdom
Business Phone: +44 01268566776
Business Email: support@the-petpantry.uk
Customer Service Hours
Monday – Friday: 9:00 AM – 5:00 PM (GMT UTC +0)
Order Cut-Off Time
5:00 PM (GMT UTC +0)
How Can We Help?
You may contact us regarding:
- Order status and tracking
- Shipping enquiries
- Return and refund requests
- Product information
- Payment questions
- General customer support
Before Contacting Us
To help us assist you more efficiently, please include:
- Your order number (if applicable)
- Your full name
- A detailed description of your enquiry
- Photos or supporting information if relevant
Response Time
We aim to respond to customer enquiries as quickly as possible during our regular business hours. Response times may vary during busy periods, weekends, and public holidays.
Thank you for choosing The Pet Pantry.